Terms and Conditions

Last Updated: September 19, 2025

1. Platform Usage

• The platform is strictly for educational purposes
• Users must maintain the confidentiality of their login credentials
• Any form of fraudulent activity or misuse is prohibited
• Users must respect intellectual property rights

2. Credits and Payments

• Minimum purchase requirement of 3000 credits
• Credits are non-refundable and non-transferable
• 10% discount available on purchases of 30,000+ credits
• Payments accepted through UPI or bank transfer
• Credits must be used within the academic year

3. School Responsibilities

• Management of student accounts and access
• Ensuring appropriate platform usage
• Monitoring student activities
• Timely renewal of credits
• Maintaining accurate school and student information

4. Student Guidelines

• Regular practice and participation
• Use of appropriate language
• Respect for other users
• No sharing of account credentials
• Adherence to academic integrity

5. Data Protection

• All personal information is securely stored
• Data usage limited to educational purposes
• No sharing of data with third parties
• Regular security updates and monitoring
• Compliance with data protection regulations

6. Service Availability

• 24/7 platform accessibility
• Scheduled maintenance periods
• Priority-based technical support
• Regular system updates
• Backup and recovery procedures

7. Account Termination

• Immediate action on terms violation
• Account suspension for misuse
• Service restriction on credit depletion
• Right to terminate accounts without prior notice

8. Content Usage

• All content is protected by copyright
• No reproduction without permission
• Content sharing restrictions apply
• User-generated content guidelines

9. Technical Requirements

• Compatible device requirements
• Internet connectivity specifications
• Browser compatibility details
• Audio input/output requirements

10. Support and Contact

For assistance or inquiries:

• Email: smartgensoftech9@gmail.com
• Support Hours: Monday to Saturday, 9 AM to 6 PM
• Address: Near block office sarangarh